Privacy Policy

Privacy Policy

At Soomro Foods, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how your data is collected, used, and safeguarded when you visit or make a purchase from our store.

Information We Collect

When you place an order or interact with our website, we collect personal details necessary to process your transaction:

• Account & Order Information: Full Name, Shipping Address, Billing Address, Phone Number, and Email Address.
• Payment Information: Payment method selection (Cash on Delivery / Online Transfer confirmation details). We do not store sensitive credit card or banking PINs on our servers.
• Automated Device Information: IP address, browser type, device info, and browsing session activity via essential cookies.

How We Use Your Information

We use the collected data strictly to:

• Fulfill and deliver your orders accurately.
• Send order status, tracking updates, and delivery notifications via SMS, WhatsApp, or Email.
• Provide responsive customer service and handle inquiries.
• Improve website performance, security, and user experience.

Data Protection & Sharing

• We never sell, rent, or trade your personal information to third parties.
• Information is shared solely with trusted service partners (such as courier/logistics companies for delivery and secure payment gateway processors).

Your Rights & Contacting Us

You have the right to request access to, correction, or deletion of your personal data stored with us. For any privacy-related requests, please contact us at support@soomrofoods.com or call +92 333 720 2086.